Privacy Policy

Who we are

Apexline Digital (“we”, “us”) provides website design, SEO and AI receptionist services to businesses in the UK. We are the data controller for personal information collected through this website.

What we collect

When you send an enquiry, we collect the details you provide:

• Your name and business name
• Your phone number and email address
• Your website address (if provided)
• The services you're interested in, your budget (if provided) and project details

How we use it

We use your information only to respond to your enquiry, prepare a quote and, if you become a client, to provide our services. Our lawful basis is your consent and our legitimate interest in responding to enquiries. We never sell your information.

WhatsApp and phone

If you contact us via WhatsApp, your messages are handled by WhatsApp (Meta) under their own privacy policy. We use the messages only to respond to you.

Who we share it with

We use trusted service providers to operate this website and deliver enquiries to us (for example, our hosting and email providers). They process data only on our instructions.

How long we keep it

We keep enquiry details for as long as needed to respond and follow up — typically no more than 24 months unless you become a client, in which case we keep records as required for accounting and legal purposes.

Your rights

Under UK GDPR you can ask to access, correct or delete your personal information, or object to how we use it. To make a request, call 07702 812280. You can also complain to the Information Commissioner's Office (ico.org.uk).

Cookies

This website uses only the cookies strictly necessary for it to work. If we add analytics in future, we'll update this policy and ask for your consent where required.